General information

Administration of www.nivo.nu is managed by:

NIVO Performance ApS
SE/CVR. nr. 36714530
Erik Husfeldts Vej 7
2630 Taastrup

The products sold by and within the webshop nivo.nu is owned by NIVO Performance ApS, a Danish firm with VAT number 36714530, cf. CVR at www.virk.dk.

Why we need your personal information

We register your personal information with the purpose of delivering the goods to you. The personal information is registered at NIVO Performance ApS and stored for five years, and then deleted.

We use Google Analytics to analyze information about visitors. We do not store credit card details. We will not disclose any of your personal information that you give us like name and address. It is not possible to recognize single subject from these data.

The data responsible at NIVO Performance ApS is Andreas Schmit Jensen.

Social security and address information is not part of our information on your personal files.

We do not store information encrypted.

We do not transmit personal information encrypted.

We store your profile password payment information under encryption.

Personal information is not sold or passed on to third party, and we do not register any sensitive information.

As register at nivo.nu, you always have the right to oppose against the register. You also have the right to get insight into which information is registered on you. This is by the law of personal data, and any contact regarding this issue should be addressed to kundeservice@nivo.nu.

Cookies

NIVO Performance ApS uses cookies at the websites nivo.nu. By using this website and agreeing to this policy, you consent to nivo.nu’s use of cookies in accordance with the terms of this policy.

Cookies are files sent by web servers to web browsers, and stored by the web browsers.

The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers.

NIVO Performance ApS uses Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. Google’s privacy policy is available at:Google Policy

Information gathered by nivo.nu

All data provided by user sessions when riding a horse is registered at NIVO Performance ApS database. We do this, to collect statistical information on the various horse profiles you might have. We do not in this matter register any sensitive personal information. The data collected by all of NIVO Performance products are visible at the nivo.nu webpage, which is why we need to store the data in a database.

The information are gathered in a large database to bring you, as an equestrian, even more effective and great equipment.

You can, at any time have all of your horses data in the database deleted. We do not own your data. We just control and use them for statistical purposes. While using the horses data for statistical purposes, we leave out the horses name and your profile name.

Smartphone data transfer

The NIVO sensor is connected by your smartphone to your account which is linked to our server where your session data is registered. Therefore there may be extra costs when transferring data when not using wifi to our database. NIVO Performance ApS do not refund any extra costs this might have.

Complaints

In the event that you are not satisfied with our Service any complaints should be addressed in the first instance to:

By email: kundeservice@nivo.nu

By mail:
NIVO Performance ApS
Erik Husfeldts Vej 7
2630 Taastrup
Denmark

You are always welcome to send comment, critical or complimentary to kundeservice@nivo.nu. We advise you to make any complaint within 3 working days of the date of delivery or intended delivery of your purchase.

You can always reach out to ODR – Online Dispute Resolution